FAQ

What is Cuyahoga Valley Scenic Railroad?
Cuyahoga Valley Scenic Railroad is a tourist excursion railway and private sector, nonprofit 501(c)3 organization in NE Ohio operating in partnership with Cuyahoga Valley National Park. We operate train excursions year round (with seasonal changes in days and times). View a list of our excursion options, route and stations, and current schedule.

How much do tickets cost?
Our regular National Park Scenic coach ticket is $15 for adults and $10 for children (ages 3-12). At the Rockside station and Akron Northside station only, premium seating options are available for an additional charge. Ticket prices of special events, beer/wine tastings, and dining programs vary.

How long is the trip?
Our National Park Scenic excursion is approximately three and a half hours long, round trip. With the coach ticket, you have the option of an all-day pass to deboard at a station and board again at a later time. We also offer a Family Fun Loop (one-and-a-half hour ride) that is preferable for families with young children. Special event excursions run approximately two hours.

Is there parking at the stations?
Parking is free at all of our boarding stations. We recommend you arrive to the train station 30 minutes before the train departs to ensure time for parking, traffic and other unforeseen weather conditions.

What is Bike Aboard? How does Bike Aboard and Hike Aboard work?
Bike Aboard! or Hike Aboard! is a program that enables you to bike or hike the Ohio & Erie Canal Towpath Trail in one direction and ride the train back in the other. We will load your bikes for you! The fee is $5 per person one way. You will pay a cash fare upon boarding (exact change is appreciated). You may refer to our train schedule and can board at any of the flagged stations (f) by arriving 10 minutes before a departure time and waving both hands over your head as the train arrives.

For the safety of our staff, bikes and trailers that exceed 40 pounds or that cannot be safely lifted by two employees, will not be permitted on board. Kayaks can be loaded at an additional fee (based on availability). Please refer to Bike Aboard! for more information on policies and procedures.

Are there restrooms available on the train?
There are restrooms located throughout the train cars and at our main boarding stations.

Is there food on the train?
The concession car aboard the train is stocked with freshly prepared sandwiches, wraps, salads, and more! We also carry a variety of beverages. CVSR uses locally owned and operated businesses to provide a fresh selection for you to enjoy! We accept cash and all major credit cards except for American Express. We cannot accept personal checks.

Am I free to bring my own food or beverage on the train?
No, unfortunately outside food and beverages are not permitted on the train, unless due to dietary restrictions.

Are pets allowed on the train?
No, pets are not permitted on the train. In compliance with the Americans with Disabilities Act (ADA), CVSR does permit service dogs.  All service dogs must have registration tags. Please view our Service Animal Policy for more details.

What are the ages for children and adults?
You must purchase tickets for children if they are between the ages of 3yrs – 12yrs. Children 2yrs and under do not need a ticket; however, they will not have a seat held for them and must sit on the parent or guardian’s lap.

*Any special excursion listed as 21 and over only is an adult-only event where alcohol is served. Due to our liquor licence, no persons under the age of 21 will be permitted to board these events (ie: Ales on Rails™ and Grape Escape). Children and infants are not permitted on these excursions.

Is the train wheelchair and walker accessible?
Cuyahoga Valley Scenic Railroad has a handicap accessible car with a lift. Please note: availability may be limited. If you would like to request seating in our ADA cars, please call our customer service office at 1-800-468-4070 ext. 240 to book your trip!

How do I find my seat once I am on the train?
When the train arrives to the station, there is a short delay so our trainmen can make sure the train is secure and safe. When the trainmen are ready to begin boarding passengers, an announcement will be made directing you to your train car.

What forms of payment are accepted on the train and for purchasing tickets?
We accept cash and all major credit cards except for American Express. We cannot accept personal checks.

What if I miss the train?
If you have already purchased tickets and miss your departure, we can put you on standby for the next available departure. However, if the train is sold out, the tickets are non-refundable and non-exchangeable. If you miss the train for a special event or programming, tickets cannot be refunded or transferred (unless you purchased refund protection). If you miss your train while at a layover, you are responsible for getting transportation back to your point of origin.

Where is your office located? What are the hours?
We have a customer service office located at 2325 Stine Rd. Peninsula, OH. This office is open Monday through Friday 9 a.m.-4 p.m. We do not have staff located at the various stations unless the train is running. Our three main boarding stations are only staffed one hour prior to departure times. See boarding station hours.

For any other questions, please contact customer service.

Please Note:

  • Use of tobacco on or around the trains and train stations or depots is prohibited. Tobacco products include, but are not limited to: cigarettes, cigars, smoking tobacco or any article/product that is made up of tobacco or a tobacco substitute that is not a cigarette (including electronic cigarettes and vaping devices).
  • No firearms are permitted on the train.
  • There is no outside alcohol allowed on the train.